Using Microsoft Dynamics CRM 2011 and Internet Explorer 10


Here’s one to make note of. With the introduction of Windows 8, IE 10 is quickly becoming the standard for desktop browsers, with IE 11 right around the corner with Windows 8.1 Release this fall.

As of Update Rollup 10, Microsoft Dynamics CRM 2011 is compatible with Internet Explorer 10 for the desktop in Compatibility Mode. For Update Rollup 12, or the December 2012 Service Update, Microsoft Dynamics CRM 2011 is compatible with Internet Explorer 10 for the desktop without Compatibility Mode.

Please Note: In both of the above circumstances, Internet Explorer 10 support is limited to the desktop browser mode, and does not apply to the touch version of the browser.

We get a ton of support tickets in how do I setup my IE 10 to work best with CRM 2011. Here’s
what you need to accomplish:

To change the Compatibility Mode of Internet Explorer 10, follow the steps below:

1. Right-click the top toolbar within Internet Explorer 10

2. Select to mark Menu Bar

3. Point to Tools and click Compatibility View Settings

4. Here, mark the Display all websites in Compatibility View checkbox or enter the specific CRM URLs under Add this website and click Add

Known Issues
Known issues that may be encountered when using Microsoft Dynamics CRM 2011 with Update Rollup 10 in Internet Explorer 10 for the desktop in Compatibility Mode:
•The dropdown list doesn’t expand if there is only one item in it. For example:

1.Logon to the Microsoft Dynamics CRM web application
2.Click Service and click Service Calendar. Make sure the type is Resource
3.Click the drop down list View
4.Notice that the list items do not expand

http://support.microsoft.com/kb/2743941


CRM 2011 Ribbon bar Missing after applying update Rollups? Here’s your fix.


A co-worker of mine was testing a CRM 2011 On Premise implementation where he had recently updated to rollup 12/13. He started to notice that the ribbon bar was completely missing!blankribbonbar

 

 

 

 

 

 

My first response was to clean out your cache, and try it from another machine, as well as use the IE Private Browsing Session. The IE private browsing session did help resolve the problem, but this was not the solution.

In reviewing some issues further, we found a blog from Ben Klopfer about a similar issue. Ben reported the permanent fix is:

Log in to CRM as an administrator.

  1. Go to Settings > Administration.
  2. Click System Settings.
  3. On the “Customizations” tab, uncheck Load pages in the most recent version of Internet Explorer.

After making the change, Ben’s fix works great and the ribbon bar is now available. Ben’s original blog can be found here: http://thinketg.com/dynamics-crm-2011-ru-12-blank-ribbon-issue-resolution/. Thanks Ben!

 

 


CRM 2011: Update Rollup 12 Vs Polaris (On Prem vs Online)


There has been a lot of confusion on what is available in the UR12 / December 2012 AKA Polaris Release.

The first thing to understand is that the new Process Flow UI is only in Microsoft Dynamics CRM Online. The cross browser functionality is available with both Microsoft Dynamics CRM 2011 On Premise and Online Releases, along with some nice SDK updates like the Bulk API allowing for faster data imports via the web services, the enable multiple requests allowing for requests to be batched up versus calling for authentication on each one, just to name a few – Partial list below:

•Updated User Experience FLOW UI (CRM Online Only)
•Bing Maps Built In Integration
•Activity Feed Enhancements – Like/Unlike
•HTC Support in CRM Forms (HTML Components)
•Extended or Cross Browser Support
•Yammer & Skype Integration
•Bulk Data Load – ExecuteMultipleRequest (Scribe integrations)
•New Attributes for Lead, Opportunity, Case – Internal use only
•Custom Workflow Activities for CRM Online
•Developer Toolkit Support for Visual Studio 2012
•Improvements to FetchXML (additional statements SQL Like)
•Bulk Data Load – ExecuteMultipleRequest (Scribe integrations)
•New Complex Control Entity – internal use for product updates
•New FormXML Properties – sub grid inline editing controls
•Side by Side – Outlook Forms

 

There are many sources for what’s in Update Rollup 12, and the December 2012 Release Guide is a good place start!

Microsoft Dynamics CRM 2011 Update Rollup 12 Link below:

http://support.microsoft.com/kb/2795627?wa=wsignin1.0

 

 


CRM 2011 Update Rollup 12 has been released. Polaris is here!


Microsoft has officially released Microsoft Dynamics CRM 2011 Update Rollup 12, formerly known as Polaris.

https://community.dynamics.com/product/crm/crmnontechnical/b/crmconnection/archive/2013/01/29/announcing-the-availability-of-microsoft-dynamics-crm-2011-update-rollup-12.aspx

Download it here !

http://www.microsoft.com/en-us/download/details.aspx?id=36229

And let’s not forget our best practices!

http://msdynamicsworld.com/story/listen-voice-experience-decisions-will-help-or-hinder-microsoft-dynamics-crm-2011-upgrade