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Welcome to Cognettacloud

9x Microsoft Business Solutions 365 MVP, I'm the CTIO for congruentX and a community Technology Evangelist Delivering Edge Experiences Using Microsoft Dynamics 365, Azure & Power Platform (Power BI, PowerApps & Power Automate) & Office 365

Microsoft Announces Release of CRM 2015 Spring Wave

This is going to be a great release. Online only for now, provides updates to navigation giving a 3rd layer of breadcrumbs similar to Microsoft Dynamics Marketing. New email folder based routing, faster form loads just to name a few. Here’s all the details.. Enjoy! http://www.microsoft.com/en-us/dynamics/crm-customer-center/get-ready-for-the-next-release.aspx Note: We expect OnPremise and Private cloud users to […]

Join me at CRMUG Summit 2014!

        It’s that time of year again, when all the CRM User base gets together for the biggest CRM user group event of the year. CRMUG Summit is a great place to learn, network and do all things CRM! Some details to the event can be found here. If you’re attending, see […]

CRM 2015 has been announced. Fall Release 2014.

Before you say not again!, CRM 2015 has been announced and should be available by years end. From my initial testing, I can tell you we have reached a very stable, almost turning point with our common CRM platform. Now, like the ERP systems, we are going to see functionality enhancements not system re-designs, while […]

Upgrade from CRM 2011 to 2013 fails with “Subquery returned more than 1 value. Not Permitted CRM 4.0″

We recently stumbled upon an issue when upgrading a customer from CRM 4.0 to CRM 2013. As is required, you must first upgrade the 4.0 database to 2011 and then from 2011 to 2013. The 4.0 to 2011 upgrade succeeded without error but threw an error when going from 2011 to 2013. 2013 was on […]

CRM 2013 Upgrade Flurry has Started! Upgrade Checklist

Microsoft has begun switching over many of our Microsoft Dynamics CRM customers to CRM 2013. Here’s some things you should know about the overall process: 1. Ensure you have another environment (test/dev) that matches your CRM production setup. This is a best practice by far. Not having a test environment, makes troubleshooting and changes in […]

CRM 2013: Graphical Understanding of the New License Model

We have been fielding a ton of questions in regards to the new Microsoft Dynamics CRM 2013 Licensing Model. I thought it would be helpful to share some licensing details: So we have three new license types along with new costs.  Specially around costs, lets talk about two great new options INCLUDED with the new […]