Recently, we have had to move some customers from CRM 2011 Online to CRM 2011 On Premise. It turns out the upgrade was failing around the mapping users. It turns out that the CRM 2011 Online uses a field called Windowsliveid. This is basically used in place of the domain\login fields that are used on […]
When installing CRM 2011, several jobs (six of them) are automatically being created but remain in a pending status. The CRM 2011 job editor displays some of these jobs: The following post provides more details of the jobs and working with them. I will update this […]
Reviewing a client’s ADFS configuration, I found an unusually error message in the ADFS service federation metadata saying “Keyset does not exist”. After searching for all the usually culprits, this turned out to be one of the most commonly forgotten issues – Giving access to the service account to manage the private keys for the certificate. […]
CRM 2011 ADFS comes with a unqiue feature: Auto-Rollover for SSL Certification expiration. You must load the new SSL certificate on the box prior to the Auto-Rollover. We are finding out this might be as automatic as once thought. If your ADFS console looks like the following and your CRM is not working the steps […]
Some CRM Online customers have questioned how will Microsoft respond to us if the SLA was not meet for a given month. Please find the answers and the required claim form well documented here: https://signin.crm.dynamics.com/portal/static/2057/sla.htm
This was a common request that we could not handle in CRM 4. In CRM 2011, we have the ability to disable the smart matching capabilities under system settings.