This deployment and administration documentation, known as the Implementation Guide or IG in previous versions of Microsoft Dynamics CRM, is a set of comprehensive deployment and administration topics that can help you plan, deploy, configure, customize, and maintain Microsoft Dynamics CRM 2015 (on-premises) or Microsoft Dynamics CRM Online.
Microsoft has also released a help center specific for Microsoft Dynamics Marketing, previously known as Marketing Pilot.
Did you know that Microsoft has a great end-user helpdesk? Check it out here:
It’s that time of year again, when all the CRM User base gets together for the biggest CRM user group event of the year. CRMUG Summit is a great place to learn, network and do all things CRM! Some details to the event can be found here.
If you’re attending, see my schedule below. Stop by to ask a question or just say hello!
Dynamics Partner Conference Oct 13-14
CRMUG Summit 2014 October 15-17
Please note the 2:15 session has been moved to 8am that morning, giving you plenty of time to catch your flights.
I will be at both the MVP sessions.
Before you say not again!, CRM 2015 has been announced and should be available by years end. From my initial testing, I can tell you we have reached a very stable, almost turning point with our common CRM platform. Now, like the ERP systems, we are going to see functionality enhancements not system re-designs, while keeping the same interface with some small enhancements around performance and usability. Multi-entity search now available out of the box! 🙂
The CRM team has really delivered, and is keeping the momentum by delivering today. A great way to sum up this new releases to others, its like CRM 2013 R2, but since we had the time, we changed the name too! 🙂
Bob Stutz’s Blog:
Customer Center Get Ready Page: